Privacy Policy

1. Introduction

Ham Al Rawabi United Est. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our transportation and logistics services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us via phone, email, or our website
• Request a quote for our services
• Enter into a service agreement with us
• Subscribe to our communications

This information may include:

• Name and contact information (email address, phone number, address)
• Company name and business details
• Shipping and delivery addresses
• Payment information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide and manage our transportation services
• Process your service requests and transactions
• Communicate with you about your shipments and our services
• Send you updates, promotional materials, and newsletters (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity

4. Information Sharing and Disclosure

We may share your information with:

• Service Partners: Third-party logistics partners, subcontractors, and carriers involved in fulfilling your transportation requests
• Business Partners: Companies we work with to provide integrated services
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Withdraw consent where applicable

To exercise these rights, please contact us using the information provided below.

8. Cookies

Our website uses cookies and similar tracking technologies. When you first visit our site, you will be asked to consent to our use of cookies.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the website to function properly. These cookies enable basic functions like page navigation and cannot be disabled.
• Analytics Cookies: Help us understand how visitors use our website by collecting and reporting information anonymously. This helps us improve our website and services.
• Marketing Cookies: Used to track visitors across websites and display relevant advertisements. They help measure the effectiveness of advertising campaigns.
• Preference Cookies: Allow the website to remember choices you make (such as your language or region) and provide enhanced, more personalized features.

8.2 Managing Your Cookie Preferences

You can manage your cookie preferences at any time by clicking the "Cookie Settings" button in the bottom-left corner of any page. You can also control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website.

8.3 Consent

By using our website, you acknowledge that you have read and understood this Cookie Policy. Non-essential cookies will only be placed on your device after you have given your explicit consent through our cookie banner.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at: